Welcome to Pak Online Bill

FESCO Online Bill



If you are facing issues receiving your FESCO bill or want a convenient way to check and manage your electricity bills online, you’re in the right place. Faisalabad Electric Supply Company (FESCO) has introduced easy online bill-checking services to make your life hassle-free. This guide will help you understand everything about FESCO bills, from finding your 14-digit reference number to using online services for bill management and more.

How to Locate Your 14-Digit Reference Number

To check your FESCO bill online, you need your 14-digit reference number. You can find it on the top left corner of your printed bill. Look for the blue-highlighted section if you have a duplicate bill copy. Without this reference number, it is impossible to retrieve your bill online.

Introduction to FESCO

Faisalabad Electric Supply Company (FESCO) was established in 1998 as part of WAPDA (Water and Power Development Authority). It serves approximately 4.96 million customers across 8 districts of Punjab, covering a population of 26 million. FESCO is regulated by NEPRA (National Electric Power Regulatory Authority) and is known for its efficient electricity distribution and customer services.

Quick Facts About FESCO:

  • Company Name: Faisalabad Electric Supply Company
  • Category: Electricity Distribution
  • Head Office: Faisalabad
  • Ownership: Government of Pakistan
  • Employees: Over 3,000

Overview of FESCO Services

FESCO offers a range of services to its customers, ensuring smooth electricity supply and efficient customer support. Key services include:

  • Electricity distribution across 8 districts.
  • Reading and installation of electricity meters.
  • Bill correction and error resolution.
  • Online bill checking and payment facilities.
  • Customer support for queries and complaints.

Understanding Your FESCO Bill Information

FESCO bills provide detailed information about your electricity usage and charges. You can find:

  • Total bill amount and due date.
  • Meter reading and billing dates.
  • A 12-month payment history.
  • Fixed charges, taxes, and other fees.
  • Energy consumption details.

Types of FESCO Consumers

FESCO caters to a diverse range of consumers, including:

  • Residential consumers.
  • Commercial businesses.
  • Industrial units.
  • Agricultural setups.

Faisalabad, being an industrial hub, makes up a significant portion of FESCO’s consumer base. Additionally, the service extends to affluent and rural areas across Punjab.

FESCO Coverage Areas Explained

FESCO’s electricity distribution network covers 8 districts in Punjab. Below is a detailed breakdown:

Districts and Their Corresponding Cities Under FESCO

Faisalabad District:

  • Faisalabad City
  • Jaranwala
  • Chak Jhumra
  • Saddar
  • Tandlianwala
  • Sammundari

Sargodha District:

  • Sargodha City
  • Sillanwali
  • Sahiwal
  • Bhera
  • Shahpur
  • Bhalwal
  • Kot Momin

Jhang District:

  • Jhang City
  • Ahmad Pur Sial
  • 18-Hazari
  • Shorkot

Toba Tek Singh District:

  • Toba Tek Singh City
  • Pir Mahal
  • Kamalia
  • Gojra

Bhakkar District:

  • Bhakkar City
  • Darya Khan
  • Mankera
  • Kallur Kot

Khushab District:

  • Khushab City
  • Noorpur Thal
  • Nowshera
  • Quaidabad

Mianwali District:

  • Mianwali City
  • Isa Khel
  • Piplan

Chiniot District:

  • Chiniot City
  • Lalian
  • Bhowana

Step-by-Step Guide to Check and Download FESCO Bills Online

To check and download your FESCO bill online, follow these simple steps:

  1. Visit the official FESCO bill-checking website (fscobill.pk).
  2. Enter your 14-digit reference number or 10-digit customer ID.
  3. Click on the “Check Bill” button.
  4. Your bill will appear on the screen.
  5. Click the “Print Bill” button and select “Save as PDF” to download your bill.
  6. Save the bill for future use.

Guide to Printing Your FESCO Bill Online

Printing your FESCO bill is straightforward:

  1. Access your bill online using the steps above.
  2. Click the “Print” button.
  3. Adjust print settings if needed and click “Print.”
  4. Use the printed bill for payment.

How to Generate and Print a Tax Certificate

To print a tax certificate:

  1. Check your bill online using your reference number.
  2. Click on the “Tax Certificate” option next to the “Bill” option.
  3. Select “Print” to generate a copy of your tax certificate.

TOU/TOD Meter Overview

Time-of-Use (TOU) or Time-of-Day (TOD) meters are advanced meters that help manage electricity consumption. They divide the day into peak and off-peak hours, offering different rates for each. Using these meters effectively can help reduce electricity costs.

How to Verify If Your FESCO Bill is Paid

To confirm if your bill has been paid:

  1. Visit the bill-checking website.
  2. Enter your reference number or customer ID.
  3. Check the payment status displayed on the bill.

Troubleshooting: Fixing the ‘FESCO Bill Not Found’ Error

If you encounter this error:

  • Ensure your 14-digit reference number or 10-digit customer ID is entered correctly.
  • Double-check the details on your printed bill.
  • Retry after clearing your browser cache or using another browser.

Understanding FESCO Peak Hours

FESCO’s peak hours vary by season:

  • April to October: 6:30 PM to 10:30 PM.
  • November to March: 6:00 PM to 10:00 PM.

Avoid using heavy appliances during these hours to reduce electricity bills.

Steps to Apply for FESCO SMS Alerts

To receive bill updates via SMS:

  1. Register your mobile number on FESCO’s SMS service platform.
  2. Follow the instructions to link your reference number to the service.
  3. Receive monthly bill updates directly on your phone.

How to Use the FESCO Bill Email Service

FESCO also offers an email service to receive bills electronically:

  1. Register your email address on the FESCO portal.
  2. Link your reference number.
  3. Receive bills in your inbox every month.

FESCO’s Mission and Objectives

FESCO aims to:

  • Provide safe, reliable, and cost-effective electricity.
  • Improve customer satisfaction.
  • Promote energy efficiency and reduce poverty.

FESCO Bill Payment Methods Explained

Online Payment:

  • Mobile Banking apps (e.g., JazzCash, EasyPaisa).
  • Internet banking through commercial banks.
  • Bill payment apps supporting online transactions.

Offline Payment:

  • Payment via commercial and microfinance banks.
  • Post offices in your city.
  • Authorized payment centers.

Taxes in Bill

FPA (Fuel Price Adjustment): Charges based on the cost of fuel used for electricity generation.

Fixed Charges: A set amount billed per kilowatt-hour.

Energy Charges: Calculated based on electricity consumption.

Taxes: Includes GST and other government-mandated taxes.

Electricity Duty: A tax of 1.5% on electricity usage.

Head Office Address

FESCO Head Office:

  • Location: Faisalabad
  • Phone: +92 (41) 9220184-9220229
  • UAN: 080066554
  • Fax: +92 (41) 9220233

FAQ.

  • What if I lose my bill? You can check and download a duplicate copy online.
  • What are FESCO’s peak hours? Refer to the section above for seasonal timings.
  • Can I pay my bill online? Yes, use mobile banking apps or other online platforms.

Conclusion

FESCO’s online services offer convenience and transparency, ensuring consumers have easy access to their bills and related services. Whether you’re checking your bill, downloading a duplicate copy, or applying for SMS alerts, FESCO provides efficient solutions tailored to its customers’ needs.